Q1:About Network?
Re:Please double check if the network works with your carrier.We're not responsible if it doesn't work with your carrier after you receive it.Check your country network from www.willmyphonework.net
Q2:About Battery?
Re:As the phone is USED,the capacity of Battery may be less than 100%.We can replace a new original battery.Contact me for the cost.And it is normal when you receive phone which is not full battery.
Q3:About Accessories?
Re:No, Boxes and accessories are not included.Contact me for the cost .
Q4:About language?
Re:The phone has multi-language inside,if you are unsure whether the phone has your country's language,contact us before you place order or tell us what language you need in the order.
Q5:About Warranty?
1.Two months warranty after confirm receipt.Warranty is only for factory defects.We are not responsible for any man-made damage.
2.If buyer give us 5 stars rating on alibaba after recieve the goods, we will provide additional one month warranty as
appreciation.
3.The warranty of the product will be invalid if buyer tear the phone's tamper-evident label or disassemble the phone without any
seller agreement in advance.
4.Please show clear video along with IMEI code to seller if buyer has any problem with the phone.
Q6:About Lead Time?
For small order,the lead time is 3-5 days.
For big order,the lead time is 8-10 days.
Q7:What's the Best Shipping Way?
For small order,generally we ship by couriers serivce including DHL/UPS/Fedex/TNT/Aramex
For big order,generally we ship by sea or by train or by air with all taxes door to door.
Q6:Why Choose Us?
* We have strong supply chain ability to source different models for our customers.
* We provide Door to Door DDP/DDU/FOB/EXW/CIF as well as couriers service for twenty years.
* Professioinal sourcing+logistics service and strong packing
* 24 hours Response Online Service